Traffic expired? — TomTom Community

Traffic expired?

Hi I recently purchased a professional 6250 with lifetime traffic but it shows expires soon? Any help would be greatly appreciated

Best Answer

  • VikramKVikramK Posts: 11,388 Moderator
    Accepted Answer
    Hi @Coach-levante
    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check the status again.



    Regards, Vikram

Answers

  • DougLapDougLap Posts: 7,545
    Superuser
    Hi @Coach-levante

    @VikramK or @lampard should pick this up and resolve any issue with your units settings on the TT servers. Look back here later to see what is said.

    Doug
  • Coach-levanteCoach-levante Posts: 3 [Novice Seeker]
    Thanks for the info
  • VikramKVikramK Posts: 11,388 Moderator
    Accepted Answer
    Hi @Coach-levante
    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check the status again.



    Regards, Vikram
  • Coach-levanteCoach-levante Posts: 3 [Novice Seeker]
    I’ve done this and it worked thank you for your help
  • gielmsgielms Posts: 3 [Apprentice Seeker]
    Hi, I have just taken delivery of a new Go Premium. I thought this Sat Nav came with Lifetime Traffic and Cameras.
    When i look at the "about" screen it tells me that Traffic has expired and speed cameras are activated.
    Further more it tells me that my traffic subscription expired on 02/04/2019.
    Something is obviously wrong, perhaps some legacy info on my account
    Help Please.
  • VikramKVikramK Posts: 11,388 Moderator
    Hi @gielms

    Welcome to the community!
    I have asked my team to fix the services for your TomTom, please do a soft reset and check again.



    Regards, Vikram
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