Traffic expired?

Coach-levante

Hi I recently purchased a professional 6250 with lifetime traffic but it shows expires soon? Any help would be greatly appreciated

VikramK

Hi @Coach-levante
Welcome to the community!

I have asked the team to fix the services for your TomTom, please do a soft reset and check the status again.



Regards, Vikram

DougLap

Hi @Coach-levante

@VikramK or @lampard should pick this up and resolve any issue with your units settings on the TT servers. Look back here later to see what is said.

Doug

Coach-levante

Thanks for the info

VikramK

Hi @Coach-levante
Welcome to the community!

I have asked the team to fix the services for your TomTom, please do a soft reset and check the status again.



Regards, Vikram

Coach-levante

I’ve done this and it worked thank you for your help

gielms

Hi, I have just taken delivery of a new Go Premium. I thought this Sat Nav came with Lifetime Traffic and Cameras.
When i look at the "about" screen it tells me that Traffic has expired and speed cameras are activated.
Further more it tells me that my traffic subscription expired on 02/04/2019.
Something is obviously wrong, perhaps some legacy info on my account
Help Please.

VikramK

Hi @gielms

Welcome to the community!
I have asked my team to fix the services for your TomTom, please do a soft reset and check again.



Regards, Vikram