Lifetime free map-update — TomTom Community

Lifetime free map-update

Is lifetime free map-update not lifetime free map-update?

Comments

  • VikramKVikramK Posts: 11,388 Moderator
    Hi @Espen_1978
    Welcome to the community!
    It would depend if the device was purchased with lifetime maps. I reviewed your TomTom account and the device, unfortunately, does not have embedded lifetime services/maps.

    Regards, Vikram
  • Espen_1978Espen_1978 Posts: 2 [Apprentice Traveler]
    Why not?
    When I bought it I had it lifetime free map-update.
    What do I not understand?
  • VikramKVikramK Posts: 11,388 Moderator
    Hi @Espen_1978
    My advice would be to get in touch with our customer service. They might need some additional information before any changes can be made to the account.

    Thanks, Vikram
Sign In or Register to comment.

Who's Online in this Category0