Factory reset my TomTom Spark 3 — TomTom Community

Factory reset my TomTom Spark 3

mcdonaldmcdonald Posts: 2 [New Seeker]
I am trying to reset a TomTom Spark 3 to factory settings. After a few seconds my computer tells me to try again. I have tried several times.

Comments

  • tfarabaughtfarabaugh Posts: 16,626
    Superusers
    Try a recovery reset first and see if that helps.


    https://help.tomtom.com/hc/en-us/articles/360013898960
  • mcdonaldmcdonald Posts: 2 [New Seeker]
    When the watch is disconnected from the computer the screen says "tomtom.com/reset". Nothing seems the change that.
  • tfarabaughtfarabaugh Posts: 16,626
    Superusers
    That is telling you to do a factory reset. Your docking cable may be damaged. Is there any damage to the pins in the charger or the contacts on the watch? If any of the pins are bent or deformed straighten them out with a pin and make sure the contacts on the back of the watch are free of tarnish or grime. Also make sure it is fully snapped into the cradle.
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