not updating, stuck on 6% for the last 24 hours, how can I sort it out?

snowflake2434 Registered Users Posts: 5
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
I plugged my device into my laptop then went through the device to update, it started 1 up date and completed it but then started to update again, got to 6% and has been frozen on that for the last 24 hours


  • rider1rider
    rider1rider Registered Users Posts: 1,417
    Exalted Pioneer
    check antivirus
    firewall settings