how do i get my live services on — TomTom Community

how do i get my live services on

martin2021martin2021 Posts: 1 [New Seeker]
I have payed for live services but it is still saying it is still expired tom tom gave me a 7 day extension until it activated itself but that ran out and now I'm back to square one with now services and I cant get in touch with a tom tom adviser

Answers

  • YamFazManYamFazMan Posts: 18,978
    Superusers
    Hi
    @martin2021
    Welcome to the site....
    The restrictions as a result of the COVID-19, Social Distancing and people working from home, are probably delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
    @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • VikramKVikramK Posts: 11,388 Moderator
    @martin2021
    Hi Martin
    Welcome to the community! The service has not been allocated to your TomTom account. Please get in touch with our customer service along with the order number and they will sort this out :)

    Helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Regards, Vikram
Sign In or Register to comment.

Who's Online in this Category0