tomtom GO PREMIUM X- No voice guidance

medave
medave Registered Users Posts: 3
New Seeker
edited December 2021 in Devices using Wi-Fi®
i have chosen voice but it wont say directions or street name any help

Best Answers

  • medave
    medave Registered Users Posts: 3
    New Seeker
    Answer ✓
    hi YanFazMan i have checked that its all done will have to go out try it thank you
  • DougLap
    DougLap Posts: 10,029
    Superuser
    edited March 2021 Answer ✓
    Hi @medave

    For future reference you don't need to go out and check. Create a route and Select Lets go then

    Tap Menu
    Tap Current Route
    Scroll right and Tap Play Route Preview.

    You will now see what will happen if you were actually following the directions. If you want to test what will happen at a Speed Cameras then create a route passed one and then Play the Review.

    Doug

Answers

  • YamFazMan
    YamFazMan Posts: 21,133
     Superuser
    edited March 2021
    Hi
    @medave
    Welcome to the site....
    You need the TTS Computer Voice Serena or Malcolm for spoken Street names....
    Check... Tap 4Dot (.... Menu) --> Setting --> Voice....
    Choose a Voice > Serena
    ____________________________

    Check... Tap 4Dot (.... Menu)
    Are any 'Sound Icons' slashed through ??? It’s really easy to turn off a Sound Icon when swiping through the Menus

    v412wdu3g07c.jpg

    Stay Safe... ATB YFM
  • medave
    medave Registered Users Posts: 3
    New Seeker
    Answer ✓
    hi YanFazMan i have checked that its all done will have to go out try it thank you
  • DougLap
    DougLap Posts: 10,029
    Superuser
    edited March 2021 Answer ✓
    Hi @medave

    For future reference you don't need to go out and check. Create a route and Select Lets go then

    Tap Menu
    Tap Current Route
    Scroll right and Tap Play Route Preview.

    You will now see what will happen if you were actually following the directions. If you want to test what will happen at a Speed Cameras then create a route passed one and then Play the Review.

    Doug
  • YamFazMan
    YamFazMan Posts: 21,133
     Superuser
    Hi
    @medave
    For general improvement using the Tomtom Speed Cam Database over the default settings

    Always use a Computer voice...
    Serena or Malcolm here in the UK
    Also....
    From the main screen... Tap (.... Menu) -> Setting -> Sounds & Warnings...
    Set... 'Warning Type' to... Read Allowed... (Important... Needs a Computer Voice set in the Voices menu)
    Speed Cameras & Hazards... Set to ON
    The next 10 Setting ALL set to Always
    The next 4 Settings ALL set to ON
    Along with the standard triple 'dong dong dong' warning the device will now say....
    'Fixed Camera'
    'Mobile Hot Spot'
    'Red-light Camera'
    'Accident Black-spots
    ‘Spoken Traffic delays’


    Stay Safe... ATB YFM
  • medave
    medave Registered Users Posts: 3
    New Seeker
    Thank you all for your help its now sorted
  • DougLap
    DougLap Posts: 10,029
    Superuser
    Hi @medave

    Glad you are sorted.

    Doug
  • graham2davey
    graham2davey Registered Users Posts: 9
    New Seeker
    No sorry did not work . If i try Jane voice it works but Serena & Malcolm will not work
  • DougLap
    DougLap Posts: 10,029
    Superuser
    Hi @graham2davey

    I would suggest you try a Factory Reset. Before doing the Reset go to the TT MyDrive Webpage and log into your account and check all your My Places and My Routes etc are saved there so will sync back onto your device after the Reset.

    Tap menu
    Tap Settings
    Tap System
    Tap Reset Device.

    When you have tried this please advise how you got on using your original post on this matter.

    https://discussions.tomtom.com/en/discussion/1137313/computer-voice-not-working-on-the-go-premium-x#latest

    Doug