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tomtom GO PREMIUM X- No voice guidance

medavemedave Posts: 3 [New Seeker]
edited March 14 in GO WiFi -PREMIUM/ ESSENTIAL/ BASIC/ CAMPER/ PROFESSIONAL/ VIA 53
i have chosen voice but it wont say directions or street name any help
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Best Answers

  • medavemedave Posts: 3 [New Seeker]
    Accepted Answer
    hi YanFazMan i have checked that its all done will have to go out try it thank you
  • DougLapDougLap Posts: 8,872
    Superuser
    edited March 13 Accepted Answer
    Hi @medave

    For future reference you don't need to go out and check. Create a route and Select Lets go then

    Tap Menu
    Tap Current Route
    Scroll right and Tap Play Route Preview.

    You will now see what will happen if you were actually following the directions. If you want to test what will happen at a Speed Cameras then create a route passed one and then Play the Review.

    Doug

Answers

  • YamFazManYamFazMan Posts: 20,078
    Superusers
    edited March 12
    Hi
    @medave
    Welcome to the site....
    You need the TTS Computer Voice Serena or Malcolm for spoken Street names....
    Check... Tap 4Dot (.... Menu) --> Setting --> Voice....
    Choose a Voice > Serena
    ____________________________

    Check... Tap 4Dot (.... Menu)
    Are any 'Sound Icons' slashed through ??? It’s really easy to turn off a Sound Icon when swiping through the Menus

    v412wdu3g07c.jpg

    Stay Safe... ATB YFM
  • medavemedave Posts: 3 [New Seeker]
    Accepted Answer
    hi YanFazMan i have checked that its all done will have to go out try it thank you
  • DougLapDougLap Posts: 8,872
    Superuser
    edited March 13 Accepted Answer
    Hi @medave

    For future reference you don't need to go out and check. Create a route and Select Lets go then

    Tap Menu
    Tap Current Route
    Scroll right and Tap Play Route Preview.

    You will now see what will happen if you were actually following the directions. If you want to test what will happen at a Speed Cameras then create a route passed one and then Play the Review.

    Doug
  • YamFazManYamFazMan Posts: 20,078
    Superusers
    Hi
    @medave
    For general improvement using the Tomtom Speed Cam Database over the default settings

    Always use a Computer voice...
    Serena or Malcolm here in the UK
    Also....
    From the main screen... Tap (.... Menu) -> Setting -> Sounds & Warnings...
    Set... 'Warning Type' to... Read Allowed... (Important... Needs a Computer Voice set in the Voices menu)
    Speed Cameras & Hazards... Set to ON
    The next 10 Setting ALL set to Always
    The next 4 Settings ALL set to ON
    Along with the standard triple 'dong dong dong' warning the device will now say....
    'Fixed Camera'
    'Mobile Hot Spot'
    'Red-light Camera'
    'Accident Black-spots
    ‘Spoken Traffic delays’

    Stay Safe... ATB YFM
  • medavemedave Posts: 3 [New Seeker]
    Thank you all for your help its now sorted
  • DougLapDougLap Posts: 8,872
    Superuser
    Hi @medave

    Glad you are sorted.

    Doug
  • graham2daveygraham2davey Posts: 9 [New Seeker]
    No sorry did not work . If i try Jane voice it works but Serena & Malcolm will not work
  • DougLapDougLap Posts: 8,872
    Superuser
    Hi @graham2davey

    I would suggest you try a Factory Reset. Before doing the Reset go to the TT MyDrive Webpage and log into your account and check all your My Places and My Routes etc are saved there so will sync back onto your device after the Reset.

    Tap menu
    Tap Settings
    Tap System
    Tap Reset Device.

    When you have tried this please advise how you got on using your original post on this matter.

    https://discussions.tomtom.com/en/discussion/1137313/computer-voice-not-working-on-the-go-premium-x#latest

    Doug
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