tomtom GO PREMIUM X- No voice guidance

medave
Registered Users Posts: 3 
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New Seeker
i have chosen voice but it wont say directions or street name any help
0
Best Answers
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hi YanFazMan i have checked that its all done will have to go out try it thank you0
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Hi @medave
For future reference you don't need to go out and check. Create a route and Select Lets go then
Tap Menu
Tap Current Route
Scroll right and Tap Play Route Preview.
You will now see what will happen if you were actually following the directions. If you want to test what will happen at a Speed Cameras then create a route passed one and then Play the Review.
Doug0
Answers
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Hi
@medave
Welcome to the site....
You need the TTS Computer Voice Serena or Malcolm for spoken Street names....
Check... Tap 4Dot (.... Menu) --> Setting --> Voice....
Choose a Voice > Serena
____________________________
Check... Tap 4Dot (.... Menu)
Are any 'Sound Icons' slashed through ??? It’s really easy to turn off a Sound Icon when swiping through the Menus
Stay Safe... ATB YFM0 -
hi YanFazMan i have checked that its all done will have to go out try it thank you0
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Hi @medave
For future reference you don't need to go out and check. Create a route and Select Lets go then
Tap Menu
Tap Current Route
Scroll right and Tap Play Route Preview.
You will now see what will happen if you were actually following the directions. If you want to test what will happen at a Speed Cameras then create a route passed one and then Play the Review.
Doug0 -
Hi
@medave
For general improvement using the Tomtom Speed Cam Database over the default settings
Always use a Computer voice...
Serena or Malcolm here in the UK
Also....
From the main screen... Tap (.... Menu) -> Setting -> Sounds & Warnings...
Set... 'Warning Type' to... Read Allowed... (Important... Needs a Computer Voice set in the Voices menu)
Speed Cameras & Hazards... Set to ON
The next 10 Setting ALL set to Always
The next 4 Settings ALL set to ON
Along with the standard triple 'dong dong dong' warning the device will now say....
'Fixed Camera'
'Mobile Hot Spot'
'Red-light Camera'
'Accident Black-spots
‘Spoken Traffic delays’
Stay Safe... ATB YFM0 -
Thank you all for your help its now sorted0
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No sorry did not work . If i try Jane voice it works but Serena & Malcolm will not work0
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Hi @graham2davey
I would suggest you try a Factory Reset. Before doing the Reset go to the TT MyDrive Webpage and log into your account and check all your My Places and My Routes etc are saved there so will sync back onto your device after the Reset.
Tap menu
Tap Settings
Tap System
Tap Reset Device.
When you have tried this please advise how you got on using your original post on this matter.
https://discussions.tomtom.com/en/discussion/1137313/computer-voice-not-working-on-the-go-premium-x#latest
Doug0