Where is my ordered product? — TomTom Community

GO WiFi -PREMIUM/ ESSENTIAL/ BASIC/ CAMPER/ PROFESSIONAL/ VIA 53

Where is my ordered product?

SimonNZLSimonNZL Posts: 1 [New Seeker]
in GO WiFi -PREMIUM/ ESSENTIAL/ BASIC/ CAMPER/ PROFESSIONAL/ VIA 53
I ordered a GPS device "Go Supreme 5"" over 6 weeks ago to be shipped to NZ. So for no shipping advice or tracking number on UPS. MY credit card is showing the valid payment. Where is my device? The website is so poorly designed there is no way to talk to the company to investigate this issue. Please help.

Answers

  • rider1riderrider1rider Posts: 1,129 [Exalted Pioneer]
    chat or send email to customer support
  • DougLapDougLap Posts: 8,872
    Superuser
    Hi @SimonNZL

    If you go to the main Tomtom Website and log into your account top right then Tap the Person Icon top right you get a number of options at the top. One option is Orders and so if you select that does your order appear there?

    Doug
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