How do I clear a green line in the display? TomTom VIA 1552M

mapjsp
Registered Users Posts: 2 
Apprentice Seeker

Apprentice Seeker
I have a new VIA 1552M. A thin green line is now displayed on my screen and a reset did not clear it. Any suggestions?
0
Best Answer
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Hi mapjsp
Thanks for trying.
At this point, I would suggest that you contact our customer service. They probably are in a better position to review and confirm if this is a display issue.
Helpful link- https://help.tomtom.com/hc/en-us/articles/360015568919/
Regards, Vikram0
Answers
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Hi @mapjsp
Welcome to the community!
Have you tried a factory reset already?
Main menu-Settings-System-Reset
To avoid losing your stored favourites on the device you can create a back-up using MyDrive..
See user guide
Regards, Vikram0 -
Hi mapjsp
Thanks for trying.
At this point, I would suggest that you contact our customer service. They probably are in a better position to review and confirm if this is a display issue.
Helpful link- https://help.tomtom.com/hc/en-us/articles/360015568919/
Regards, Vikram0