No Map found -problem with built in Carminat TomTom live?

Nemanja

I buy car about 10 days ago,,everything working fine and when I pull out card from navigation (by accident when cleaning car) after that system don't work and showing no maps found. What can I do to fix that, I already try update over TomTom HOME, but all the time showing no maps found. card is working on my computer just fine. map version on card is 10.05
The car is Renault Megan 2013

VikramK

Thanks @Nemanja
Lets then do a clean format and restore. See the steps below-



If the content in the attached image is not clear just right click and open in a new tab/windows.

Thanks, Vikram

VikramK

Hi @Nemanja
Welcome to the community! A map has been activated on your TomTom.
Open TomTom HOME. Check the installed content on the device. If you see an existing map - remove/delete it. Check for updates a fresh map should get offered for download.
If TomTom HOME does not show any maps installed already then you can directly proceed with the new download.

Regards, Vikram

Nemanja

HI @VikramK thanks for fast answer, when I try to delete maps in my case its Europe , say that is corrupted and unreadable, so i cant delete it, and i cant go inside to see content.

VikramK

Thanks @Nemanja
Lets then do a clean format and restore. See the steps below-



If the content in the attached image is not clear just right click and open in a new tab/windows.

Thanks, Vikram

Nemanja

@VikramK its sorted out its working now thanks allot.