No Map found -problem with built in Carminat TomTom live?

Nemanja
Registered Users Posts: 3 
Apprentice Traveler

Apprentice Traveler
I buy car about 10 days ago,,everything working fine and when I pull out card from navigation (by accident when cleaning car) after that system don't work and showing no maps found. What can I do to fix that, I already try update over TomTom HOME, but all the time showing no maps found. card is working on my computer just fine. map version on card is 10.05
The car is Renault Megan 2013
The car is Renault Megan 2013
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Answers
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Hi @Nemanja
Welcome to the community! A map has been activated on your TomTom.
Open TomTom HOME. Check the installed content on the device. If you see an existing map - remove/delete it. Check for updates a fresh map should get offered for download.
If TomTom HOME does not show any maps installed already then you can directly proceed with the new download.
Regards, Vikram0