No Map found -problem with built in Carminat TomTom live? — TomTom Community

No Map found -problem with built in Carminat TomTom live?

NemanjaNemanja Posts: 3 [New Seeker]
edited March 11 in Built in car navigation
I buy car about 10 days ago,,everything working fine and when I pull out card from navigation (by accident when cleaning car) after that system don't work and showing no maps found. What can I do to fix that, I already try update over TomTom HOME, but all the time showing no maps found. card is working on my computer just fine. map version on card is 10.05
The car is Renault Megan 2013

Best Answer

  • VikramKVikramK Posts: 12,232 Moderator
    Accepted Answer
    Thanks @Nemanja
    Lets then do a clean format and restore. See the steps below-

    8npd1mgudeor.png

    If the content in the attached image is not clear just right click and open in a new tab/windows.

    Thanks, Vikram

Answers

  • VikramKVikramK Posts: 12,232 Moderator
    edited March 11
    Hi @Nemanja
    Welcome to the community! A map has been activated on your TomTom.
    Open TomTom HOME. Check the installed content on the device. If you see an existing map - remove/delete it. Check for updates a fresh map should get offered for download.
    If TomTom HOME does not show any maps installed already then you can directly proceed with the new download.

    Regards, Vikram
  • NemanjaNemanja Posts: 3 [New Seeker]
    HI @VikramK thanks for fast answer, when I try to delete maps in my case its Europe , say that is corrupted and unreadable, so i cant delete it, and i cant go inside to see content.
  • VikramKVikramK Posts: 12,232 Moderator
    Accepted Answer
    Thanks @Nemanja
    Lets then do a clean format and restore. See the steps below-

    8npd1mgudeor.png

    If the content in the attached image is not clear just right click and open in a new tab/windows.

    Thanks, Vikram
  • NemanjaNemanja Posts: 3 [New Seeker]
    @VikramK its sorted out its working now thanks allot.
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