Lifetime maps missing TomTom RIDER — TomTom Community

Lifetime maps missing TomTom RIDER

RivetRivet Posts: 5 [Novice Seeker]
edited March 11 in RIDER
Hello,
I am being asked to pay for an update while the mapping is for life, please help me





Mod edit: Machine translated (French)

Answers

  • DougLapDougLap Posts: 7,547
    Superuser
    Hi @Rivet

    Lets see what @VikramK or @lampard say here tomorrow after they have had the chance to look at your units settings on the TT servers and amend if appropriate.

    Doug
  • VikramKVikramK Posts: 11,388 Moderator
    Hi @Rivet

    Welcome to the community!
    I don't see a RIDER device linked to your TomTom account.
    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram
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