Unwanted billing for not used service — TomTom Community

Unwanted billing for not used service

Diderico99Diderico99 Posts: 2 [New Seeker]
edited March 8 in TomTom Services
By a misunderstanding a service was added to my account that I don’t need nor use.
My efforts to co contact TomTom were not succesfull

Answers

  • Diderico99Diderico99 Posts: 2 [New Seeker]
    Please contact me
  • DougLapDougLap Posts: 8,261
    Superuser
    Hi @Diderico99

    This is a forum for users to help one another and not a direct link to Customer Support.

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    If this does not work try another Web Browser

    Doug
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