How to stop a subscription? — TomTom Community

How to stop a subscription?

Boris332789Boris332789 Posts: 2 [New Seeker]
I have needed a flitser update abonnement for a road trip, now i seem to have a long term subscription an i would like to stop it. How do i do that? I can't find any phone number or e-mailadress, just replying to the invoices doesnt work, ofcourse thats the first thing i tried.

Please help me out, i really thought i could do this within minutes instead of days.

Best Answer

  • DougLapDougLap Posts: 8,234
    Superuser
    Accepted Answer
    Hi @Boris332789

    If you go to the Main Tomtom Website and Log in top Right then if you Tap the Person Icon Top right you should get some Options appear across the top including Subscriptions. If you look at your subscription do you have an option to Stop Renewal?

    Doug

Answers

  • DougLapDougLap Posts: 8,234
    Superuser
    Accepted Answer
    Hi @Boris332789

    If you go to the Main Tomtom Website and Log in top Right then if you Tap the Person Icon Top right you should get some Options appear across the top including Subscriptions. If you look at your subscription do you have an option to Stop Renewal?

    Doug
  • Boris332789Boris332789 Posts: 2 [New Seeker]
    Dear DougLap,

    Thank you! It gave an cancel option wich i used.

    Kind regards
  • DougLapDougLap Posts: 8,234
    Superuser
    Hi @Boris332789

    Glad you are sorted. Keep an eye to check the has worked.

    Doug
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