How to stop a subscription?

Boris332789
Boris332789 Registered Users Posts: 2
New Seeker
I have needed a flitser update abonnement for a road trip, now i seem to have a long term subscription an i would like to stop it. How do i do that? I can't find any phone number or e-mailadress, just replying to the invoices doesnt work, ofcourse thats the first thing i tried.

Please help me out, i really thought i could do this within minutes instead of days.

Best Answer

  • DougLap
    DougLap Posts: 9,871
    Superuser
    Answer ✓
    Hi @Boris332789

    If you go to the Main Tomtom Website and Log in top Right then if you Tap the Person Icon Top right you should get some Options appear across the top including Subscriptions. If you look at your subscription do you have an option to Stop Renewal?

    Doug

Answers

  • DougLap
    DougLap Posts: 9,871
    Superuser
    Answer ✓
    Hi @Boris332789

    If you go to the Main Tomtom Website and Log in top Right then if you Tap the Person Icon Top right you should get some Options appear across the top including Subscriptions. If you look at your subscription do you have an option to Stop Renewal?

    Doug
  • Boris332789
    Boris332789 Registered Users Posts: 2
    New Seeker
    Dear DougLap,

    Thank you! It gave an cancel option wich i used.

    Kind regards
  • DougLap
    DougLap Posts: 9,871
    Superuser
    Hi @Boris332789

    Glad you are sorted. Keep an eye to check the has worked.

    Doug