I have purchased map but tomtom home says that my device is no longer supported I want a refund — TomTom Community

I have purchased map but tomtom home says that my device is no longer supported I want a refund

JohnGerrardJohnGerrard Posts: 1 [New Seeker]
edited August 16 in Map purchase & installation
How do I get a refund

Answers

  • DougLapDougLap Posts: 8,823
    Superuser
    Hi @JohnGerrard

    You will need to contact Customer Support.

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is available during working hours Monday/Friday and is busy so you may have to try a few times.

    If the above does not work try using another web browser.

    Doug
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