Login error in mydrive connect

Elted

After logging, in my map download started and completed, then it started to update my Rider but after a short while it froze, and a message said no maps available, my Rider screen has frozen with that message, and my TT direct does not recognize my password (which I changed), so I cannot update it. Why am I frozen?

Elted

Problem solved, it seems my iMAC Catalina 10.15.6 is not compatable, so deleted all. Everything worked on W10, and I am up to date.

rider1rider

https://help.tomtom.com/hc/en-us/articles/360013900620-No-maps-available-MyDrive-Connect-

Elted

Thank you very much for your reply. I had seen these, and downloaded a new My Drive Connect, but only the website recognizes my new login, nothing is working for me.

Elted

Problem solved, it seems my iMAC Catalina 10.15.6 is not compatable, so deleted all. Everything worked on W10, and I am up to date.