TOMTOM Pro 5250 does not connect
Coen09
Registered Users Posts: 2 
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New Seeker
Hello,
I am trying to connect my TomTom Pro 5250 to my computer using the MyDrive Connect app. I have tried it on several computers, both Mac and Windows but it does not seem to pick up any signal. I want to update the map that is on there, I also bought a new SD card from TomTom but I cannot seem to get any connection. Can anyone tell me what else I could do?
I am trying to connect my TomTom Pro 5250 to my computer using the MyDrive Connect app. I have tried it on several computers, both Mac and Windows but it does not seem to pick up any signal. I want to update the map that is on there, I also bought a new SD card from TomTom but I cannot seem to get any connection. Can anyone tell me what else I could do?
0
Answers
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Dont need computer
Do it with wifi0 -
rider1rider wrote: »Dont need computer
Do it with wifi
It is an older model of 2014, does not have the Wifi option0 -
Hi @Coen09
Does this help
https://help.tomtom.com/hc/en-gb/articles/360013900240-Navigation-device-not-connecting-to-computer-MyDrive-Connect-
What size is the SD card? Try attaching the TT unit when the Software is open and working on the PC not before you start the Software. Try a Soft Reset and if that doesn't sort it then a Factory Reset of the unit Make sure you have checked the you My Places etc are stored in your account by going to the My Drive Website and logging in.
Doug0
