So I buy this supposedly top of the range £389.00 TomTom and the same problem.
I start it up and set a route, while driving it just goes to black screen and then comes back on as if it has just restarted, it will continue the route.
All this takes a matter of around 30-60 seconds, but it ca happen about 10 times or more in a 8 hour day.
I have tried drum roll reset.
I have tried reset from settings
I have done factory restore by pressing the on/off button 3 times after getting the white text on screen.
I rolled the software back and it made no difference so updated the software and made no difference.
So I now have 2 TomTom satnavs running off the same firmware and both are doing the exact thing.
There must be something wrong with tomtom servers, it can not be my devices, one was working fine until last week and the other is 2 days old and had this problem out of the box.
I want an agent to contact me regarding this or I will be opening a dispute on paypal for the payment of the Go Professional 6250 Truck device.
I can not believe there is no method of contacting customer service other than coming to the forum, live chat is a bot, try to select email and get shoved to this forum, no phone number help disgusting when you pay so much for a device that is faulty out of the box.