Can you refund purchases where duplicated?

johncadam Registered Users Posts: 2
New Seeker
edited March 2021 in TomTom Services
I have speed cameras world expiring 2023 10 08 but somehow have bought 2 more 1 year subscription on 20 Feb 2021, which please refund[/b].they are Invoices #41xxxxxx67 & #4xxxxxxxx8

Mod edit: Please don't post private or personal information on a public forum. Thanks!


  • johncadam
    johncadam Registered Users Posts: 2
    New Seeker
    the email invoices came in on 23 Feb2021 each was for £29.99
  • DougLap
    DougLap Posts: 9,871
    Hi @johncadam

    This forum is for users to help one another and is not directly linked to Customer Support. You need to contact them via Chat.

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    If you can't get the above to work try another Web Browser