you cannot use this map on this device problem — TomTom Community

you cannot use this map on this device problem

hfd32615375hfd32615375 Posts: 2 [New Seeker]
I need help w/ this error
You cannot use this map on this device: Western_Europe-101347

Best Answers

  • DougLapDougLap Posts: 8,220
    Superuser
    Accepted Answer
    Hi @hfd32615375

    I assume you are referring to your XXL so let us see if @VikramK can activate the map for you. look back here later to see what he has to say.

    Doug
  • VikramKVikramK Posts: 12,158 Moderator
    Accepted Answer
    Hi @hfd32615375
    Welcome to the community!
    The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTm HOME.

    Thanks, Vikram :)

Answers

  • DougLapDougLap Posts: 8,220
    Superuser
    Accepted Answer
    Hi @hfd32615375

    I assume you are referring to your XXL so let us see if @VikramK can activate the map for you. look back here later to see what he has to say.

    Doug
  • VikramKVikramK Posts: 12,158 Moderator
    Accepted Answer
    Hi @hfd32615375
    Welcome to the community!
    The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTm HOME.

    Thanks, Vikram :)
  • hfd32615375hfd32615375 Posts: 2 [New Seeker]
    Hi, work now thank you !!!
  • DougLapDougLap Posts: 8,220
    Superuser
    Hi @hfd32615375

    Glad you are sorted.

    Doug
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