i have bought the subscription for Live traffic but it has not updated on my device any ideas ?

James3691
James3691 Registered Users Posts: 1
Apprentice Seeker
in TomTom Services
is there a problem with the auto update to my device ? trucker 6000

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Answer ✓
    @James3691
    Hi James
    Welcome to the community! The service for TomTom Traffic has not been allocated to your account yet. On some random occasions, it could take a litter longer to show up.
    My advice would be to contact our customer service along with the order number. They can review the details and sort this out.

    Helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Answer ✓
    @James3691
    Hi James
    Welcome to the community! The service for TomTom Traffic has not been allocated to your account yet. On some random occasions, it could take a litter longer to show up.
    My advice would be to contact our customer service along with the order number. They can review the details and sort this out.

    Helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Regards, Vikram

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