i have bought the subscription for Live traffic but it has not updated on my device any ideas ? — TomTom Community

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i have bought the subscription for Live traffic but it has not updated on my device any ideas ?

James3691James3691 Posts: 1 [Apprentice Seeker]
in TomTom Services
is there a problem with the auto update to my device ? trucker 6000

Best Answer

  • VikramKVikramK Posts: 12,186 Moderator
    Accepted Answer
    @James3691
    Hi James
    Welcome to the community! The service for TomTom Traffic has not been allocated to your account yet. On some random occasions, it could take a litter longer to show up.
    My advice would be to contact our customer service along with the order number. They can review the details and sort this out.

    Helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Regards, Vikram

Answers

  • VikramKVikramK Posts: 12,186 Moderator
    Accepted Answer
    @James3691
    Hi James
    Welcome to the community! The service for TomTom Traffic has not been allocated to your account yet. On some random occasions, it could take a litter longer to show up.
    My advice would be to contact our customer service along with the order number. They can review the details and sort this out.

    Helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Regards, Vikram
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