Conflict Using wireless headset — TomTom Community

Conflict Using wireless headset

Hi
I’m trying to use my wireless headset to take calls while driving but it keeps switching to the TomTom speaker.
How do I stop this?

Answers

  • fergussionfergussion Posts: 137 [Exalted Navigator]
    @TokyoElbow
    Does you phone support dual Bluetooth profile?
  • YamFazManYamFazMan Posts: 20,078
    Superusers
    edited March 4
    Hi
    @TokyoElbow
    In your profile you state your device is a Go Essential....
    As far as I'm aware only the Tomtom Rider 4xx and Rider 5xx (Motorcycle devices) support a Bluetooth connection to a Headset.....

    Stay Safe... ATB YFM
  • TokyoElbowTokyoElbow Posts: 17 [Master Explorer]
    edited March 4
    fergussion wrote: »
    @TokyoElbow
    Does you phone support dual Bluetooth profile?

    It’s an iPhone 12 and yes it appears to have it.
    When I’m in a call I see the 2 Bluetooth options listed
    TomTom
    My earphones

    So I choose the headset and it’s working but soon it switches to the TomTom!!

    The only way around it is to switch off receive calls in the Bluetooth settings on the TomTom which is not ideal because then I can’t receive calls through its speaker or use the officers voice assistant function (Siri)
  • TokyoElbowTokyoElbow Posts: 17 [Master Explorer]
    YamFazMan wrote: »
    Hi
    @TokyoElbow
    In your profile you state... Go Essential....
    As far as I'm aware only the Tomtom Rider 4xx and Rider 5xx (Motorcycle devices) support a Bluetooth connection to a Headset.....

    Stay Safe... ATB YFM

    Sorry I have no idea what you are referring to.
    Perhaps you have misunderstood me?

  • YamFazManYamFazMan Posts: 20,078
    Superusers
    Hi

    Tomtom Rider 550...

    rp3q2savyci5.jpg
    ATB YFM
  • TokyoElbowTokyoElbow Posts: 17 [Master Explorer]
    YamFazMan wrote: »
    Hi

    Tomtom Rider 550...

    rp3q2savyci5.jpg
    ATB YFM

    Yes I understand this but unsure how this links with my question?

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