Conflict Using wireless headset

TokyoElbow
TokyoElbow Registered Users Posts: 16
Master Explorer
edited December 2021 in Devices using Wi-Fi®
Hi
I’m trying to use my wireless headset to take calls while driving but it keeps switching to the TomTom speaker.
How do I stop this?

Answers

  • fergussion
    fergussion Registered Users Posts: 404
    Supreme Pioneer
    @TokyoElbow
    Does you phone support dual Bluetooth profile?
  • YamFazMan
    YamFazMan Posts: 21,152
     Superuser
    edited March 2021
    Hi
    @TokyoElbow
    In your profile you state your device is a Go Essential....
    As far as I'm aware only the Tomtom Rider 4xx and Rider 5xx (Motorcycle devices) support a Bluetooth connection to a Headset.....

    Stay Safe... ATB YFM
  • TokyoElbow
    TokyoElbow Registered Users Posts: 16
    Master Explorer
    edited March 2021
    fergussion wrote: »
    @TokyoElbow
    Does you phone support dual Bluetooth profile?

    It’s an iPhone 12 and yes it appears to have it.
    When I’m in a call I see the 2 Bluetooth options listed
    TomTom
    My earphones

    So I choose the headset and it’s working but soon it switches to the TomTom!!

    The only way around it is to switch off receive calls in the Bluetooth settings on the TomTom which is not ideal because then I can’t receive calls through its speaker or use the officers voice assistant function (Siri)
  • TokyoElbow
    TokyoElbow Registered Users Posts: 16
    Master Explorer
    YamFazMan wrote: »
    Hi
    @TokyoElbow
    In your profile you state... Go Essential....
    As far as I'm aware only the Tomtom Rider 4xx and Rider 5xx (Motorcycle devices) support a Bluetooth connection to a Headset.....

    Stay Safe... ATB YFM

    Sorry I have no idea what you are referring to.
    Perhaps you have misunderstood me?

  • YamFazMan
    YamFazMan Posts: 21,152
     Superuser
    Hi

    Tomtom Rider 550...

    rp3q2savyci5.jpg
    ATB YFM
  • TokyoElbow
    TokyoElbow Registered Users Posts: 16
    Master Explorer
    YamFazMan wrote: »
    Hi

    Tomtom Rider 550...

    rp3q2savyci5.jpg
    ATB YFM

    Yes I understand this but unsure how this links with my question?