TomTom Places don't work — TomTom Community

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TomTom Places don't work

Mark_FinnMark_Finn Posts: 4 [Apprentice Traveler]
in TomTom Services
I have bought World Live Services but if I try to find some place with TomTom Places or local search it says that the service is expired quite soon. I have bought the Live service as "pay per month".
My TomTom is Go Live 1005.
Is it so that Live Service doesn't contain TomTom Places service ?

Best Answer

  • VikramKVikramK Posts: 11,405 Moderator
    Accepted Answer
    Hi @Mark_Finn
    Fixed that on the account. Please do a soft reset and check again.



    Regards, Vikram

Answers

  • YamFazManYamFazMan Posts: 19,014
    Superusers
    edited March 4
    Hi
    @Mark_Finn
    Welcome to the site....
    The restrictions as a result of the COVID-19, Social Distancing and people working from home, are probably delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
    @VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status.....
    _______________________

    Tomtom Live services are Tomtom Live Traffic etc...

    Stay Safe... ATB YFM
  • VikramKVikramK Posts: 11,405 Moderator
    Accepted Answer
    Hi @Mark_Finn
    Fixed that on the account. Please do a soft reset and check again.



    Regards, Vikram
  • Mark_FinnMark_Finn Posts: 4 [Apprentice Traveler]
    Hi !
    I did the so called soft reset and tried again to search some place with TomTom places service and now it does work 😁
    Thanks very much of the support 😊
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