Bluetooth doesn't connect anymore — TomTom Community

Bluetooth doesn't connect anymore

MarkvrMarkvr Posts: 5 [Apprentice Seeker]
edited March 11 in RIDER
Hi,

My Rider 400 doesn't connect to BT anymore.
Worked okay untill last fall. Parked the motorcycle for the winter, updated the TT somewhere in october or november I guess.
Now with the new season arriving, took the TT out again only to discover it doesn't connect to my phone anymore with BT.

It shows up on the phone, it wants to connect only to get the error "unable to connect".
Already deleted the TT in the phone's BT history and reconnect again, no luck!

Tried several phones, phones have the latest updates, so does the TT.

Help is required please!!!!

Comments

  • MarkvrMarkvr Posts: 5 [Apprentice Seeker]
    Forgot to mention, phone is an Android device.
  • RoadRiderRoadRider Posts: 714 [Revered Pioneer]
    Did you try a Drum Reset?


    And if that doesn't work a Factory Reset.
  • MarkvrMarkvr Posts: 5 [Apprentice Seeker]
    Hello, thank you for your answer.


    Tried a "drum reset", no joy.

    Did a factory reset, hooray, BT connection functioning again.
    Then updated the TT via the PC. After that, BT not able to connect anymore.

    So no luck so far unfortunately.


    Regards,
    Mark
  • RoadRiderRoadRider Posts: 714 [Revered Pioneer]
    Maybe a seccond Factory Reset?
  • MarkvrMarkvr Posts: 5 [Apprentice Seeker]
    Okay I have figured it out.

    It seems that since a recent update, the Rider won't connect via bluetooth if the option "bluetooth tethering" is turned off on the phone.
    ONLY if the option is turned on, the bluetooth connection establishes.

    This was not the case before. One could establish a BT connection without having BT tethering activated (of course you wouldn't have connection to the services).

    Now that I know this, it isn't a problem. I just have to remember to enable BT tethering before firing up the TT instead of the other way around.
    So I'm happy again with my beloved TT Rider.
  • DougLapDougLap Posts: 8,261
    Superuser
    Hi @Markvr

    It is the same with the Apple phones where you have to activate personal Hotspot in the Settings but you do not then link the hotspot via the Wifi option in the TT unit.

    Doug
  • RoadRiderRoadRider Posts: 714 [Revered Pioneer]
    The App Blue Car Tethering does this "enable BT tethering" for you when the Rider is in range.
    https://play.google.com/store/apps/details?id=com.xplota.bluecartetheringauto&hl=en&gl=US
  • MarkvrMarkvr Posts: 5 [Apprentice Seeker]
    RoadRider wrote: »
    The App Blue Car Tethering does this "enable BT tethering" for you when the Rider is in range.
    https://play.google.com/store/apps/details?id=com.xplota.bluecartetheringauto&hl=en&gl=US

    Thanks, I'll certainly give it a try. =)
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