How do I delete/remove marked locations “Tourenfahrer”

Stu7 Registered Users Posts: 53
Master Explorer
edited March 2021 in RIDER
Hi there,

Ive just bought a rider 550 and it’s done the same as what it did to my Rider 40. I have all 11 Marked Locations; Bikerbetten Hotels, MoHo Hotels, Tourenfahrer Endurotracks, Tourenfahrer meeting points, Tourenfahrer Musuem, Tourenfahrer Passes and Tourenfahrer Racetracks. I am from Australia how did these get on my device and how can I get rid of them. I tried the 'Hide" function but that does not hide them. They are still visible under "My Places" - "Marked Locations". They will not delete under "Edit - "Delete". Can you please help?


  • RoadRider
    RoadRider Registered Users Posts: 750
    Revered Pioneer
    You can't delete “Tourenfahrer” POI's only hide them from showing up on the map.

    Maybe @VikramK can remove the “Tourenfahrer” POI's for you.
  • VikramK
    VikramK Administrators Posts: 13,726
    Hi @Stu7
    I have asked our 2nd Line team to remove the POIs through a script. Just connect it to MyDrive Connect and the jobs will be processed automatically when you check for updates.

    To avoid these installations in the future you can de-select them using the 'My Content' tab in MyDrive Connect.

    Regards, Vikram
  • Mad Farquhar
    Mad Farquhar Registered Users Posts: 1
    Apprentice Seeker
    I tried to delete the marked locations too but edit doesn't give the facility to select / delete. I am in Scotland and these are of no value and irritating. Any other way of zapping the list as Stu7 has detailed?
  • YamFazMan
    YamFazMan Posts: 20,792
    @Mad Farquhar
    Welcome to the site....
    Contact Tomtom Support and ask them to remove the unwanted POI categories
    Due to COVID-19 the phone service has been suspended
    The way of contacting Customer Services has changed
    For Tomtom Support Email or Chat lines...
    (Monday to Friday Normal Office Hours)
    1st... A couple of Tips when Contacting Tomtom Support....

    Tomtom FAQ … How to Contact Tomtom Support....

    Stay Safe... ATB YFM
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