No Report Speed Camera Button?
simplysup2
Registered Users Posts: 34 
Prominent Wayfarer
Prominent Wayfarer
Hi, I do not have a Report Speed Camera button/icon on my GO Discover speed panel, when in guidance view. The manual says there should be one. Also, when tapping on the speed panel, there is no "Report speed camera" option. How does one report a camera location?
Nigel
Nigel
Tagged:
0
Best Answer
-
Eureka.
I have found the cause, and the solution - in part thanks to Waszko, for suggesting I reset the unit. I didn't think that would make any difference as I've had it for less than a week, and I've never seen the 'Report Speed Camera' icon - but I was wrong.
After the reset, the report camera icon magically appeared. Happily, I went on to re-configure the unit settings to my liking - and the button was gone again! I started reversing my settings changes, and found the culprit - Menu | Settings | Sound | Alerts & sounds. Toggle 'Safety warnings' off - I did, as I'm not planning on going to France anytime soon and don't want to know about accident blackspots - and the Report Camera icon disappears. Toggle it back on (I hadn't noticed it has a sub-menu, where I can turn off accident blackspots anyway) and the camera icon re-appears.
Thanks all for your help and suggestions.
Nigel2
Answers
-
Hi @simplysup2
Any time you Tap the Blue Icon that is your current position, including as you drive along, and it gives you a Sub Menu with Report a Camera.
Doug0 -
Hi
@simplysup2
Welcome to the site....
Just planned a route on my GO Discover --> Then started a Route Demo....
The 'Report a Speed Cam' Icon is displayed as normal on the right-hand side of the speed bar....
Stay Safe... ATB YFM0 -
Mmm.. thanks Doug and YamFazMan for your input. I don't see the same thing on my unit. No report camera icon on the speed bar, and when I click on the blue icon as Doug suggests, all I get is the road name I'm on, and the option to "Avoid Blocked Road".
For the avoidance of doubt, my application version is 20.100.0046 (prod-keys) (28/01/2021), and Speed Camera Updates are shown as activated - although I've not received one yet.
I'd be grateful if a mod could take a look at my account and see if there is any problem there. This unit is registered to [email protected]
Nigel
Mod edit: Please don't post private or personal information on a public forum. Thanks!0 -
1
-
Hi @simplysup2
Could you check the following please
Tap Menu
Tap Settings
Tap System
Tap Your information and privacy
Is the first option Use my Location etc should be Selected.
Doug1 -
If you do not have a GPS signal, the Speed Camera icon will not appear. He must get the signal. That's how it is with me.0
-
I don't get the camera icon, just the speed and the road name.0 -
Hi @simplysup2
Could you check the following please
Tap Menu
Tap Settings
Tap System
Tap Your information and privacy
Is the first option Use my Location etc should be Selected.
Doug
Hi Doug, Use my location is checked -if it wasn't, I wouldn't be receiving traffic etc.0 -
Waszko1980 wrote: »If you do not have a GPS signal, the Speed Camera icon will not appear. He must get the signal. That's how it is with me.
Been out today, GPS signal fine, no camera icon.
Is my software version the same as everyone else? (20.100.0046 prod-keys 28/01/2021)
Because if it is - and I presume it is - then I haven't a clue why I don't get the report speed camera icon and everyone else does!
Nigel0 -
This is what my screen looks like:
0 -
(20.100.0046 prod-keys 28/01/2021)
I have the same software version.
Try to reset your device so reset to factory settings.0 -
Eureka.
I have found the cause, and the solution - in part thanks to Waszko, for suggesting I reset the unit. I didn't think that would make any difference as I've had it for less than a week, and I've never seen the 'Report Speed Camera' icon - but I was wrong.
After the reset, the report camera icon magically appeared. Happily, I went on to re-configure the unit settings to my liking - and the button was gone again! I started reversing my settings changes, and found the culprit - Menu | Settings | Sound | Alerts & sounds. Toggle 'Safety warnings' off - I did, as I'm not planning on going to France anytime soon and don't want to know about accident blackspots - and the Report Camera icon disappears. Toggle it back on (I hadn't noticed it has a sub-menu, where I can turn off accident blackspots anyway) and the camera icon re-appears.
Thanks all for your help and suggestions.
Nigel2 -
Perhaps Safety warnings is about reporting information on the road.0
