No Report Speed Camera Button?
simplysup2
Posts: 20 [Outstanding Wayfarer]
Hi, I do not have a Report Speed Camera button/icon on my GO Discover speed panel, when in guidance view. The manual says there should be one. Also, when tapping on the speed panel, there is no "Report speed camera" option. How does one report a camera location?
Nigel
Nigel
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Best Answer
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simplysup2
Posts: 20 [Outstanding Wayfarer]
Eureka.
I have found the cause, and the solution - in part thanks to Waszko, for suggesting I reset the unit. I didn't think that would make any difference as I've had it for less than a week, and I've never seen the 'Report Speed Camera' icon - but I was wrong.
After the reset, the report camera icon magically appeared. Happily, I went on to re-configure the unit settings to my liking - and the button was gone again! I started reversing my settings changes, and found the culprit - Menu | Settings | Sound | Alerts & sounds. Toggle 'Safety warnings' off - I did, as I'm not planning on going to France anytime soon and don't want to know about accident blackspots - and the Report Camera icon disappears. Toggle it back on (I hadn't noticed it has a sub-menu, where I can turn off accident blackspots anyway) and the camera icon re-appears.
Thanks all for your help and suggestions.
Nigel2
Answers
Superuser
Any time you Tap the Blue Icon that is your current position, including as you drive along, and it gives you a Sub Menu with Report a Camera.
Doug
Superusers
@simplysup2
Welcome to the site....
Just planned a route on my GO Discover --> Then started a Route Demo....
The 'Report a Speed Cam' Icon is displayed as normal on the right-hand side of the speed bar....
Stay Safe... ATB YFM
For the avoidance of doubt, my application version is 20.100.0046 (prod-keys) (28/01/2021), and Speed Camera Updates are shown as activated - although I've not received one yet.
I'd be grateful if a mod could take a look at my account and see if there is any problem there. This unit is registered to [email protected]
Nigel
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Superusers
@simplysup2
Screenshot... Tomtom Discover 7" running a route demo....
ATB YFM
Superuser
Could you check the following please
Tap Menu
Tap Settings
Tap System
Tap Your information and privacy
Is the first option Use my Location etc should be Selected.
Doug
I don't get the camera icon, just the speed and the road name.
Hi Doug, Use my location is checked -if it wasn't, I wouldn't be receiving traffic etc.
Been out today, GPS signal fine, no camera icon.
Is my software version the same as everyone else? (20.100.0046 prod-keys 28/01/2021)
Because if it is - and I presume it is - then I haven't a clue why I don't get the report speed camera icon and everyone else does!
Nigel
This is what my screen looks like:
I have the same software version.
Try to reset your device so reset to factory settings.
I have found the cause, and the solution - in part thanks to Waszko, for suggesting I reset the unit. I didn't think that would make any difference as I've had it for less than a week, and I've never seen the 'Report Speed Camera' icon - but I was wrong.
After the reset, the report camera icon magically appeared. Happily, I went on to re-configure the unit settings to my liking - and the button was gone again! I started reversing my settings changes, and found the culprit - Menu | Settings | Sound | Alerts & sounds. Toggle 'Safety warnings' off - I did, as I'm not planning on going to France anytime soon and don't want to know about accident blackspots - and the Report Camera icon disappears. Toggle it back on (I hadn't noticed it has a sub-menu, where I can turn off accident blackspots anyway) and the camera icon re-appears.
Thanks all for your help and suggestions.
Nigel