lifetime maps
andis89
Posts: 3 [New Seeker]
S:N APxxxx9xx89
I cant update my tomtom, shows that lifetime maps are expired
Mod edit: Please don't post private or personal information on a public forum. Thanks!
I cant update my tomtom, shows that lifetime maps are expired
Mod edit: Please don't post private or personal information on a public forum. Thanks!
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Answers
Superuser
Look back here tomorrow by which time @VikramK will have had the chance to review your units settings on the TT servers and adjust as required. H will advise what he has done here.
Doug
Welcome to the community! I reviewed the account information and I don't see the device comes with lifetime maps.
If the device was purchased with lifetime maps then please get in touch with our customer service as they might need additional information to make changes to the device.
Regards, Vikram
Superuser
This is a forum for users where they can help one another not a direct link to Tomtom Customer Support. You need to contact them by Chat preferably or Email.
Try the following:-
Tap Support at the top of this page
Sign in Top Right of next Page. (you have to do this)
When signed in Tap Contact Us bottom right
Help Box appears and after a few seconds Get in Touch also appears
Tap Get in Touch
You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.
Chat is busy you may have to try a few times.
They can sort things out whilst you are on and have indicated what your problem is .
Doug
Superuser
Glad you are sorted.
Doug