Lifetime speed cameras showing expired on the go supreme

Cowand
Cowand Registered Users Posts: 6
Master Traveler
edited December 2021 in Devices using Wi-Fi®
I have just discovered that the 'lifetime' speed camera updates have failed and expired for my Tomtom GO Supreme 620 (6"). I am being prompted to purchase the activation and update. This contradicts what was advertised on the product packaging, etc. for this model. S/N: ZExxxxxxxxxx19. Can you please help?

Thank you!
Cowand







Mod edit: Please don't post private or personal information on a public forum. Thanks!

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,293
    Moderator
    Answer ✓
    Hi @Cowand

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 14,293
    Moderator
    Answer ✓
    Hi @Cowand

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • Cowand
    Cowand Registered Users Posts: 6
    Master Traveler
    Hi Vikram, Thank you very much for all your help and contacting the team for their help. The video was very helpful and all seems fine now.

    Kind Regards,

    Cowand