Lifetime speed cameras showing expired on the go supreme

Cowand
Registered Users Posts: 6 
Master Traveler

Master Traveler
I have just discovered that the 'lifetime' speed camera updates have failed and expired for my Tomtom GO Supreme 620 (6"). I am being prompted to purchase the activation and update. This contradicts what was advertised on the product packaging, etc. for this model. S/N: ZExxxxxxxxxx19. Can you please help?
Thank you!
Cowand

Mod edit: Please don't post private or personal information on a public forum. Thanks!
Thank you!
Cowand

Mod edit: Please don't post private or personal information on a public forum. Thanks!
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Hi Vikram, Thank you very much for all your help and contacting the team for their help. The video was very helpful and all seems fine now.
Kind Regards,
Cowand1