Lifetime speed cameras showing expired on the go supreme — TomTom Community

Lifetime speed cameras showing expired on the go supreme

I have just discovered that the 'lifetime' speed camera updates have failed and expired for my Tomtom GO Supreme 620 (6"). I am being prompted to purchase the activation and update. This contradicts what was advertised on the product packaging, etc. for this model. S/N: ZExxxxxxxxxx19. Can you please help?

Thank you!
Cowand







Mod edit: Please don't post private or personal information on a public forum. Thanks!

Best Answer

  • VikramKVikramK Posts: 12,711 Moderator
    Accepted Answer
    Hi @Cowand

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • VikramKVikramK Posts: 12,711 Moderator
    Accepted Answer
    Hi @Cowand

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • CowandCowand Posts: 6 [Master Traveler]
    Hi Vikram, Thank you very much for all your help and contacting the team for their help. The video was very helpful and all seems fine now.

    Kind Regards,

    Cowand
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