Runner 3 music, the screen is grey with black strips, how to fix?

John.C Registered Users Posts: 2
Apprentice Seeker
edited January 24 in TomTom Sports
I Have a runner 3 music, the screen is gray with black strips, when I touch light is working. all other touch I see grey screen with black strips.
watch is 2 years old.


  • tfarabaugh
    tfarabaugh Posts: 17,004
    You can try a factory reset or let the battery completely drain out and then charge it and see if that helps but it is likely that the display is dying. Since TT does not offer a repair service and that product was discontinued years ago (TT Sports went out of business over 3 years ago) it may be time for a new watch. There are plenty of brands out there with better feature sets for less money these days.