voice command 'go to an address' not working on the Tomtom 5200

villarosavini
villarosavini Registered Users Posts: 2
Apprentice Seeker
edited March 2021 in MyDrive Connect
My tomtom 5200 after updating, to the voice command 'go to an address', it replies 'pronounce an address in Italy' and then resets, returns to the map and does not allow you to select the address. How to solve?




Mod edit: Machine translated (Italian)

Best Answer

  • YamFazMan
    YamFazMan Posts: 20,835
     Superuser
    Answer ✓
    Hi
    @villarosavini
    Welcome to the Site...
    Google Translate....
    My Tomtom 5200 after updating, to the voice command 'go to an address', it replies 'pronounce an address in Italy' and then resets, returns to the map and does not allow you to select the address. How to solve?

    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM

Answers

  • YamFazMan
    YamFazMan Posts: 20,835
     Superuser
    Answer ✓
    Hi
    @villarosavini
    Welcome to the Site...
    Google Translate....
    My Tomtom 5200 after updating, to the voice command 'go to an address', it replies 'pronounce an address in Italy' and then resets, returns to the map and does not allow you to select the address. How to solve?

    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM