No map available

TomR1967

I havent used it for a couple of months and when I turned it on it was updating normally and suddenly there was no map and when I try to load map it says oops something went wrong. Now I cannot connect with blue tooth but I did see it recognised the wifi connection, and the signal strength was strong. Whenever I turn it on and off it goes directly to "no map available"

YamFazMan

HI
@TomR1967
Welcome to the site
Tomtom devices need at least one map install in order to boot-up....

Tomtom FAQ... No maps available (Wi-Fi® devices)
Here... https://help.tomtom.com/hc/en-gb/articles/360013958699-No-maps-available-Wi-Fi-devices-

Tomtom FAQ... No maps available (MyDrive Connect)
Here... https://help.tomtom.com/hc/en-gb/articles/360013900620-No-maps-available-MyDrive-Connect-

Stay Safe... ATB YFM

TomR1967

You are assuming everybody who tries this has access to a pc or laptop. Well I have no pc. What now?
Whenever I try to load a map "Oops something went wrong" appears.