battery/ taking time to load up /turning off

moz1980 Registered Users Posts: 4
Apprentice Seeker
battery not charging taking up to 10 min to load up and turning off then taking its time to load back up not there good when driving a hgv around the country side
i do still have insurance on it


  • DougLap
    DougLap Posts: 10,044
    Hi @moz1980

    You need to contact Customer Support via Chat and sort out the retuned the unit if they are unable to sort it for you .

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.