Masses of tomtom emails today?
pobblet
Posts: 8 [Apprentice Traveler]
Hi, I logged on today to find 20 emails from tomtom (all No Reply automatic) telling me to download my monthly speed camera update. Ten of them were last night, the other ten arrived about 9 hours after the first bunch. I normally get one email a month, obviously!
Anyone else had this sudden flood of them? If so, have you already reported it to Support?
Anyone else had this sudden flood of them? If so, have you already reported it to Support?
1
Answers
Superuser
Maybe @VikramK can review this when he is back on the forum tomorrow.
Doug
Superusers
https://discussions.tomtom.com/en/discussion/1132389/masses-of-tomtom-emails-today
Superusers
https://discussions.tomtom.com/en/discussion/1132414/anyone-know-why-i-have-received-20-identical-emails-from-tom-tom-today
Superusers
@dseib
Welcome to the site....
Contacting Tomtom Support….
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM
Superuser
The Chat line does not operate at weekends but does during normal working hours Monday to Friday. I got though within 5 minutes last Monday.
I did have an issue using the Safari Browser and by switching to Firefox it worked immediately. The Safari issue seems to be resolved now.
Doug