Battery issues — TomTom Community

Battery issues

Fred600Fred600 Posts: 2 [New Seeker]
When my rider 550 is fully charged how long should it last ? I was using it yesterday after fully charging it and it died after less than three hours is this normal?

Best Answer

  • kieronkieron Posts: 456
    Superusers
    edited February 26 Accepted Answer
    Hi there Fred600 -

    The battery is claimed to roughly last for 6 hours on a full charge, but it would largely depend on the brightness and day/night settings/Bluetooth communication. On a number of occasions that I have used my Rider 500 on battery alone, I have managed around 5 hours of usage on the day setting at 45%

Answers

  • kieronkieron Posts: 456
    Superusers
    edited February 26 Accepted Answer
    Hi there Fred600 -

    The battery is claimed to roughly last for 6 hours on a full charge, but it would largely depend on the brightness and day/night settings/Bluetooth communication. On a number of occasions that I have used my Rider 500 on battery alone, I have managed around 5 hours of usage on the day setting at 45%
  • Fred600Fred600 Posts: 2 [New Seeker]
    Thanks for the reply I think I need to check my settings I probably have the brightness up full.
  • YamFazManYamFazMan Posts: 19,011
    Superusers
    Hi
    @Fred600....
    I would also think the 4" Rider screens draw less current/power than the 5" & 6" Car screens...
    Just a thought are you sure your Rider was 100% fully charged ???
    Tomtom say, the Car devices have a battery life of up to one hour and a recommended charging time of 2 hours... So the Rider 4xx & Rider 5xx will take a substantially longer time to fully charge the battery
    __________________________

    Tap the 4Dot (.... Menu) button... On the Menu Screen top right is a battery status Icon
    Charging... Displays when Connected to a Power supply
    368fa599-f465-4a45-9274-b2b29b56a6d1.jpg
    Full Charge... Displays when Connected or Not Connected Power supply
    ebebfcff-7cf3-43d5-9479-ef4b7f2a85ed.jpg
    Half Charge... Displays when NOT Connected Power supply
    5c45ac4c-1a65-45a0-9b3b-8b88879a94cc.jpg
    Low Battery... Displays when NOT Connected Power supply
    29b0c6f3-11f1-4d8f-9543-eef314472a31.jpg
    One of the worst things you can do to a Lithium battery is to run it flat so at a certain percentage of discharge (Unspecified)... The device will go into 'Power Saving Mode' the screen will dull, and the device will eventually turn itself off (Not Sleep)

    There is a Battery Status display available on the devices Status Screen
    Press and hold the on/off button until you hear a drum-roll sound Continue to hold the on/off button until the Black & White Status screen is shown.....
    c3623f43-813f-4ddf-9e35-af42824c5331.jpg
    If you are worrying about the device charging, you might consider one of these gadgets
    63a11bd6-9bcb-49ec-b71b-9223d7c334dd.jpgOr

    b23e2fef-ffbf-4127-80b0-646533d6f987.jpg
    Simply plug the device into the USB socket and plug your lead into the USB Doctor, the device will display the Voltage and Power being used by your various USB devices
    I have one of each type they're only peanuts to buy, search Amazon/eBay for USB Doctor

    Stay Safe... ATB YFM
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