placed an order on the 16th feb 2021 still not posted whats going off any idieas? — TomTom Community

placed an order on the 16th feb 2021 still not posted whats going off any idieas?

steve_the_trucker1steve_the_trucker1 Posts: 1 [New Seeker]
edited March 1 in TomTom Services
placed an order on the 16th feb 2021 still not posted whats going off any idieas?

Answers

  • DougLapDougLap Posts: 8,227
    Superuser
    edited February 25
    Hi @steve_the_trucker1

    With so many working from home it seems that some orders are taking longer to be allocated to the relevant accountant also I noticed someone ordered a Truck unit and they were advised there was a stock issue.

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    Doug
  • skull66skull66 Posts: 47 [Renowned Wayfarer]
    Hi @steve_the_trucker it took approx 3 weeks before my unit was posted.
  • DougLapDougLap Posts: 8,227
    Superuser
    Hi @steve_the_trucker1 @skull66

    My new Discovery was picked up by UPS and left their Eindhoven facility on the 17th at 2pm and returned to the same facility 6am on the 18th and is still there and UPS has not notified of any further movement. They are suggesting 7 days delay because of Brexit

    Doug
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