Start 62 does not connect to MyDrive connect — TomTom Community

Start 62 does not connect to MyDrive connect

When connected, it constantly tries to update, and so on endlessly


  • VikramKVikramK Posts: 12,145 Moderator
    Hi @start62
    Welcome to the community!
    Try the steps below-

    1. Close/Quit MyDrive Connect
    2. Delete the HOME3 folder located at

    Windows- GO TO- C:\Users\"Your Username"\AppData\Local\TomTom\
    Mac- Users\Username\Library\Application Support\TomTom\

    Open MyDrive Connect and now check for updates again.
    When updates are offered using the My Content tab at the top to download one update at a time using the check box on the right side.


    Thanks, Vikram
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