At TomTom, we're all about helping you get around. That's why we use cookies to improve our sites, to offer information based on your interests and to interact with social media.
If you're OK with this, you can continue using our sites.
click here
Wir bei TomTom helfen Ihnen gerne, sich zurechtzufinden. Daher verwenden wir Cookies, um unsere Seiten zu verbessern, Ihnen Informationen basierend auf Ihren Interessen zu liefern und die Interaktion mit sozialen Medien zu ermöglichen. Wenn Sie damit einverstanden sind, können Sie unsere Seiten weiterhin nutzen.
klicken Sie hier
Chez TomTom, nous vous aidons en toutes circonstances. C'est pourquoi nous utilisons des cookies pour améliorer nos sites, afin de vous offrir des informations pertinentes en fonction de vos centres d’intérêt et d'interagir avec les réseaux sociaux. Si vous êtes d'accord, vous pouvez continuer à utiliser nos sites.
cliquez ici
So when I try to do what is suggested (on a Macbook), the card isn't recognised, and I don't have a backup. I've purchased Live and the latest maps, but I just cannot get the maps onto the card.
I've tried using a different formatted 4GB SD card, but I still get the same error message. It's getting ridiculous now. I've read elsewhere that it is a problem associated with having a Mac, but I don't have access to Windows to solve this. Is there any way that TomTom can provide a live webchat for customer support? The chatbot is hopeless.
What map are you proposing to use the card for as if it is say the Europe map it will not go on the card as it is over 8gb. The map must all be either on the internal memory or the extra memory card not split between them.
(Snip) Is there any way that TomTom can provide a live web chat for customer support? The chatbot is hopeless.
Contacting Tomtom Support…. Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
PeteSm
Posts: 5 [Apprentice Traveler]
Comments
Superuser
What map are you proposing to use the card for as if it is say the Europe map it will not go on the card as it is over 8gb. The map must all be either on the internal memory or the extra memory card not split between them.
Doug
Superusers
@PeteSm
Welcome to the site....
Contacting Tomtom Support….
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM