Order status of GO 6250

harddoneby
harddoneby Registered Users Posts: 2
New Seeker
edited February 2021 in Travel lounge
i bought a tomtom 6250 on 18/02/202, off the website i still have not received it,i have managed to live chat and was told its a stock issue but now having doubts, tomtom were quick enough to remove payment from my acct. 2 to 3 day delivery they advertised, any advise please?
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Answers

  • DougLap
    DougLap Posts: 9,830
    Superuser
    Hi @harddoneby

    When you look at your Orders details do you see tracking information. I am awaiting deliver of a unit and that is stuck in the UPS system I assume they will say its Brexit issues.

    Doug
  • harddoneby
    harddoneby Registered Users Posts: 2
    New Seeker
    hi no tracking info just tells me status inprogress
  • DougLap
    DougLap Posts: 9,830
    Superuser
    Hi @harddoneby

    That suggests it has not been despatched yet so probably is a stock issue.

    Doug
  • Markb256
    Markb256 Registered Users Posts: 2
    Apprentice Traveler
    Have you had your TomTom delivered yet?
  • DougLap
    DougLap Posts: 9,830
    Superuser
    Hi @Markb256

    My TT device has now arrived after being stuck in the UPS system for 2 weeks because of Brexit issues.

    Doug