Contact TomTom support — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

Contact TomTom support

JandriveJandrive Posts: 7 [Novice Seeker]
edited February 25 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
Hi, I’m having a lot of trouble trying to find a way to contact TomTom. It says they do chat but can’t find it anywhere. Email would be fine too.
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Comments

  • DougLapDougLap Posts: 7,555
    Superuser
    Hi @Jandrive

    I have just used Chat and so assuming I have not answered your question against your other post then:-

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    I did have a problem with Safari on my MacBook but I was connected within 5 minutes using Firefox

    Doug
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