Retrieving Traffic Information — TomTom Community

Retrieving Traffic Information

KDavey27KDavey27 Posts: 3 [Apprentice Seeker]
edited February 25 in Built in car navigation
Hi

My sat nav position is saying im in an area which is incorrect. Carminate Renault Clio
Ive noticed message "Retrieving Traffic Information"

Ive updated card and its still not retified issue.

Very strange that its just stopped working.

Any help would be apprieciated

Regards

Comments

  • KDavey27KDavey27 Posts: 3 [Apprentice Seeker]
    Its a carminate Renault Clio dashboard device
  • VikramKVikramK Posts: 11,861 Moderator
    Hi @KDavey27
    I reviewed your TomTom account and I don't see an active subscription for LIVE Services.
    Also, the previous subscription expired back in 2011. The built-in SIM will be disabled.

    Thanks, Vikram

  • KDavey27KDavey27 Posts: 3 [Apprentice Seeker]
    Thanks Vikram for reply.

    I've been driving with this operating up until last week so why would it just expire when its a built in system? So are you saying to have this service I have to renew every year? That is harsh if that is the case as your renewal prices will be extortionate no doubt?!!
    Can you advise price and can guarantee this will rectify the issue?

    Regards
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