The latest map update for Madrid

Alfredo_Navarro
Alfredo_Navarro Registered Users Posts: 3
Apprentice Seeker
edited February 2021 in Map quality
It contains errors that the previous one did not have and it is as if it were the map of two years ago. For example, he makes you go through Puerta del Sol, which has not been possible for a long time.





Mod edit: Machine translated (Spanish)

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Comments

  • VikramK
    VikramK Administrators Posts: 13,714
    Moderator
    Hi @Alfredo_Navarro
    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram
  • Megalos
    Megalos Posts: 6,089
    Superuser
    Hi Alfredo, are you also able to reproduce the issue on the online route planner: mydrive.tomtom.com ?
  • Alfredo_Navarro
    Alfredo_Navarro Registered Users Posts: 3
    Apprentice Seeker
    edited February 2021
    It continues to give me many problems that I did not give before, in turns and on forbidden streets.
    Today he sent me through Mesón de Paredes from the Tirso de Molina square and it is forbidden, the turn in the Ruiz Jiménez Glorieta does it also badly.
    I'm reporting everything through the browser but I don't know if it will be worth anything.
    The fact is that this did not happen before. Something has gone wrong in the last update.
    I don't know how to contact Tom Tom to make them aware of this.



    Mod edit: Machine translated (Spanish)
  • Alfredo_Navarro
    Alfredo_Navarro Registered Users Posts: 3
    Apprentice Seeker
    edited March 2021
    The latest update of the map of Madrid has infinity of errors in forbidden streets and in turns. I've been working like this for more than a month now. I have to use google maps to avoid mistakes and I am already considering the idea of buying a Garmin. I've had a Tom Tom 6200 for three years and before that it was great. I report errors but they are not corrected. Please put a solution to this.


    Mod edit: Machine translated (Spanish)