Not able to update — TomTom Community

Not able to update

KarenERKarenER Posts: 1 [New Seeker]
I have my device connected to my computer but My drive says it is not connected. I have firewall turned off. on screen is tells my how much capacity I have left on my device (MB Free) so it must be connected. I have swapped usb posts, nothing! The cable works because it is supplying power to my device. I need to update maps - what do I do?

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