Discover 7"

GREGUKES
GREGUKES Registered Users Posts: 5
Apprentice Seeker
while I am traveling why do I get a video playing a TOMTOM advert how do i stop it
also no petrol prices

Answers

  • DougLap
    DougLap Posts: 9,831
    Superuser
    edited February 2021
    Hi @GREGUKES

    Drive for about 30 seconds at 40MPH plus does that then stop the video display.

    If that does not work post here and we can ask one of the mods to sort things out.

    Doug
  • YamFazMan
    YamFazMan Posts: 20,795
    Superuser
    edited February 2021
    Hi
    @GREGUKES
    VikramK wrote: »
    Forum Moderator....
    Welcome to the community....

    Could you try some steps mentioned below:

    - Make sure the device has a valid GPS signal.
    - Plug the device in the car charger (not a USB port in the car)
    - Plan a route and start driving
    - While following the route, drive over 40 km/h for more than 10 seconds

    This should automatically remove the advertisement or the demo mode on the device.

    Regards
    Vikram
    ATB YFM
  • GREGUKES
    GREGUKES Registered Users Posts: 5
    Apprentice Seeker
    Thanks for the answers on Demo Video
    couple of other problems
    No petrol prices shown system all linked up to internet etc
    With this Discover 7" do I need to link it to another android TomTom app or windows to get other features to download/upload routes
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi @GREGUKES
    Have you entered the vehicle information and the combustion type under settings?
    User manual

    Thanks, Vikram