Help ! — TomTom Community

Help !

S_rajS_raj Posts: 1 [New Seeker]
edited February 22 in Travel lounge
I had a problem with my maps updating, trying to sort it out I used a live chat. Unfortunately, it turned out to be a scam. I was fooled and gave a remote access to my computer. I realised that something is wrong when was asked to buy some software that would help me to sort it out. I didn’t provide any bank details, cards etc. Straight after I phoned my bank and changed all online settings and passwords to my account. I also changed all others passwords such as: email, etc. What can be other consequences? What should I do ? Please help as I am really stressed

Best Answer

  • YamFazManYamFazMan Posts: 19,423
    Superusers
    edited February 19 Accepted Answer
    Hi
    @S_raj
    Welcome to the site...
    Sorry you were misled by the Fake Lookalike Tomtom Scam site....
    See the link in the signature in my post ....

    Stay Safe... ATB YFM

Answers

  • YamFazManYamFazMan Posts: 19,423
    Superusers
    edited February 19 Accepted Answer
    Hi
    @S_raj
    Welcome to the site...
    Sorry you were misled by the Fake Lookalike Tomtom Scam site....
    See the link in the signature in my post ....

    Stay Safe... ATB YFM
  • DougLapDougLap Posts: 7,937
    Superuser
    edited February 20
    Hi @S_raj

    Do a security software scan of your device to make sure nothing has been added.

    Doug
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