Smart Media Connect can't see my SD card — TomTom Community

Built in car navigation

Smart Media Connect can't see my SD card

RC5859RC5859 Posts: 2 [Novice Seeker]
edited February 22 in Built in car navigation
I've plugged my SD card into my laptop and Explorer can see and read the card. I've downloaded Smart Media Connect, however, it says "please connect your device" and just hangs - even if I remove and reinsert the SD card it does not see the card/device.

Any advice please
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Answers

  • rider1riderrider1rider Posts: 422 [Supreme Pioneer]
    Accepted Answer
    try reinstall
  • RC5859RC5859 Posts: 2 [Novice Seeker]
    I re-installed, updated SDHC drivers etc and now the drive is read by Tom Tom Smart media connect...... I did not get much further! I guess the message below is related to the non-functioning Tom Tom servers???

    YOUR DEVICE IS BEING ADDED

    Please leave your device connected.
  • adchelleadchelle Posts: 6 [Apprentice Traveler]
    Reinstall.... reinstall.... reinstall....

    it's the constant advice on here regarding the smart system....

    BUT IT DOESN'T WORK!!!!

    And TomTom are doing NOTHING about fixing this problem.
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