My TomTom GO Supreme will no longer hold on the windscreen

Hazleton
Registered Users Posts: 1 
Novice Seeker

Novice Seeker
My TomTom GO Supreme will no longer hold on the windscreen. I have cleaned both the glass and the disk with alcohol and moistened the disk with glycerine. Nothing works. Long trip coming up. Any advice??
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Hi
@Hazleton
Welcome to the site....
If the device is still under Guarantee Contact Tomtom Support
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
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(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
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Here... https://www.tomtom.com/en_au/drive/accessories/?type=mountsdocks
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