Need to download old version map on XL IQ

VSCZ

Hello,
I need to download some working map in to device TomTom XL IQ. Only one working software is TOMTOM HOME and this software update my maps with version which is not compatible with my device. I dont have a backup.
Please, can someone tell me how can I get back my subscripted maps?
Thank you and best regards.
VS

VikramK

Hi @VSCZ
Welcome to the community! Map activated, please check for updates in TomTom HOME.

Thanks, Vikram

VSCZ

Hello Vikram,
the update says "is not compatible with this device, unable to install"
This update makes my device unused.

VikramK

Hi VSCZ
Could you attach a picture of the error message, please?
(avoid sharing any personal information)

Thanks, Vikram