Need to download old version map on XL IQ

VSCZ
VSCZ Registered Users Posts: 2
New Seeker
in Map purchase & installation
Hello,
I need to download some working map in to device TomTom XL IQ. Only one working software is TOMTOM HOME and this software update my maps with version which is not compatible with my device. I dont have a backup.
Please, can someone tell me how can I get back my subscripted maps?
Thank you and best regards.
VS
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Comments

  • VikramK
    VikramK Retired TomTom Employee Posts: 14,712 Retired Community Moderators and Admins
    Hi @VSCZ
    Welcome to the community! Map activated, please check for updates in TomTom HOME.

    Thanks, Vikram
  • VSCZ
    VSCZ Registered Users Posts: 2
    New Seeker
    Hello Vikram,
    the update says "is not compatible with this device, unable to install"
    This update makes my device unused.
  • VikramK
    VikramK Retired TomTom Employee Posts: 14,712 Retired Community Moderators and Admins
    Hi VSCZ
    Could you attach a picture of the error message, please?
    (avoid sharing any personal information)

    Thanks, Vikram
  • Marccornelissen1
    Marccornelissen1 Registered Users Posts: 1
    New Seeker
    I am looking for the basic software for TOMTOM XL N14644. where can i get this?

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