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Unfortunately the Start 42/52 and 62's only has the Step by Step search option unlike all the other Tomtom units which also have the option to set them to the Quick Search option.
The Step by Step method if not ideal with UK Postcodes as it insists that you also input a road name which for many is not easy as they don't necessarily know the name of the road especially in rural areas. Also if you are not using the postcode you have to identify the Village/Town first before inputing the First Line of the address.
As you live in the UK you would find a TT unit with Quick Search a better option as it accepts the first line of our address and then suggests it is the one in our village or you can input just the Postcode followed by the house number and it finds it.
Tomtom have been aware of this issue for a long time but unfortunately have so far not amended the Operating System to incorporate the Quick Search Option to overcome the issue in the UK.
Hi @Kathleen2
Welcome to the site....
Yes as Doug says this is a long-standing problem....
The Postcode code search bug when using the latest Start devices is a real pain
Any search for a Postcode... You have to enter a road/street name to execute a search ??? Why....
If you know the road/street name and a house number you don't need the Postcode
Most people use a Postcode because they don't know the road/street name and house number
Isolated farms, Single building, Office blocks, Retail parks, Hospitals, New builds etc...
For me, it renders the latest Start device useless in the UK
It's only the latest Start 42/52/62 Range that has this particular Step by Step search engine as the only option... All the previous NAV4 Models and the remaining Models in the NAV5 Range... The Via and GO Range have both the "Quick search" and "Step by Step search" as menu options
Tap 4Dot (.... Menu) --> Settings --> System --> Choose a search mode
(1).... Quick Search (Default & Best)
(2)... Step by Step
Answers
Superuser
Unfortunately the Start 42/52 and 62's only has the Step by Step search option unlike all the other Tomtom units which also have the option to set them to the Quick Search option.
The Step by Step method if not ideal with UK Postcodes as it insists that you also input a road name which for many is not easy as they don't necessarily know the name of the road especially in rural areas. Also if you are not using the postcode you have to identify the Village/Town first before inputing the First Line of the address.
As you live in the UK you would find a TT unit with Quick Search a better option as it accepts the first line of our address and then suggests it is the one in our village or you can input just the Postcode followed by the house number and it finds it.
Tomtom have been aware of this issue for a long time but unfortunately have so far not amended the Operating System to incorporate the Quick Search Option to overcome the issue in the UK.
Doug
Superusers
@Kathleen2
Welcome to the site....
Yes as Doug says this is a long-standing problem....
The Postcode code search bug when using the latest Start devices is a real pain
Any search for a Postcode... You have to enter a road/street name to execute a search ??? Why....
If you know the road/street name and a house number you don't need the Postcode
Most people use a Postcode because they don't know the road/street name and house number
Isolated farms, Single building, Office blocks, Retail parks, Hospitals, New builds etc...
For me, it renders the latest Start device useless in the UK
It's only the latest Start 42/52/62 Range that has this particular Step by Step search engine as the only option... All the previous NAV4 Models and the remaining Models in the NAV5 Range... The Via and GO Range have both the "Quick search" and "Step by Step search" as menu options
Tap 4Dot (.... Menu) --> Settings --> System --> Choose a search mode
(1).... Quick Search (Default & Best)
(2)... Step by Step
Stay Safe... ATB YFM