Can't edit imported GPX files any more — TomTom Community

Can't edit imported GPX files any more

Kurt_OKurt_O Posts: 6 [New Seeker]
I have problems with editing imported GPX files in MyDrive on my computer.
The application keeps saying that it isn't possible to calculate a route.
Also the old GPX files that I drove in the past aren't editable any more.
He keeps giving the same error that it is impossible to calculate the route.
I have two accounts with two different devices (TomTom Rider 550 & TomTom GO 6200) and both have the same issue.

Best Answer

  • Kurt_OKurt_O Posts: 6 [New Seeker]
    Accepted Answer
    I just tried, everything is ok now :)

    Thank you very much for the quick solution.

    Best regards,

    Kurt

Answers

  • YamFazManYamFazMan Posts: 19,423
    Superusers
    edited February 17
    Hi
    @Kurt_O
    Welcome to the site....
    Kurt_O wrote: »
    I have problems with editing imported GPX files in MyDrive on my computer.
    The application keeps saying that it isn't possible to calculate a route.
    Also, the old GPX files that I drove in the past aren't editable any more.
    He keeps giving the same error that it is impossible to calculate the route.
    I have two accounts with two different devices (TomTom Rider 550 & TomTom GO 6200) and both have the same issue.
    Were the GPX tracks planned in the summer ???
    Maybe they are now roads closed for the Winter/Snow ???
    You can set the departure date in the MyDrive Web route planner.....
    Scroll down to 'Leave: Now'

    Stay Safe ATB YFM
  • Kurt_OKurt_O Posts: 6 [New Seeker]
    I changed the departure date but it doesn't make any difference.
    I have the problem with every track or GPX file that i want to edit.
    He keeps saying that there is no route possible.
    I also tried it with my wife here account and she has the same problem.

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  • Kurt_OKurt_O Posts: 6 [New Seeker]
    It doesn't make any difference where the track starts or ends.
  • Kurt_OKurt_O Posts: 6 [New Seeker]
    I putted in attachment some GPX-Files as an example which I can no longer edit in the MyDrive Web Application. I changed the file extension into .txt because it wasn't possible to attach gpx-files
  • Hi all,
    We have a recent regression on this, will try to provide a hotfix ASAP.
    Apologies for the inconvenience.
    Daniel
  • Kurt_OKurt_O Posts: 6 [New Seeker]
    Thank you for the reply,

    I look forward to the fix.

    Best regards,

    Kurt
  • Please give it another try, should be better now :)
  • Kurt_OKurt_O Posts: 6 [New Seeker]
    Accepted Answer
    I just tried, everything is ok now :)

    Thank you very much for the quick solution.

    Best regards,

    Kurt
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