Cannot add my device

Ianbarlow

hello,
Same question as previous caller............I can not add new devices. It always gives me the prompt to connect with MyDrive on the device, which I did.
However every time I click continue, the same screen comes back.

I did notice that, whenever I connect the GPS via USB, the wifi connection doesn't function anymore on the device.

YamFazMan

Hi
@Ianbarlow
Welcome to the site....

Ianbarlow wrote: »

Hello, Same question as previous caller.... I can not add new devices. It always gives me the prompt to connect with MyDrive on the device, which I did.
However, every time I click continue, the same screen comes back

Is this the screen that keeps coming back ???
Update your 'xxxxxx' the easy way.... ???


The latest NAV5 (Wi-Fi) devices are registered over Wi-Fi during the initial set-up process....

Ianbarlow wrote: »

I did notice that, whenever I connect the GPS via USB, the Wi-Fi connection doesn't function any more on the device.
Device info: TomTom Go Basic

When you connect your device over USB & MyDrive Connect....
The USB Connection has priority over the Wi-Fi Connection....

Stay Safe... ATB YFM

Ianbarlow

There seems to be a few problems but the main one is that I have 2 tomtoms one is in my devices Go 5000 the other used to be but is not there anymore nor will the system allow me to add it...TOMTOM GO Premium.