My new TomTom camper won’t pair with my iPhone. Any suggestions?

ValM Registered Users Posts: 2
New Seeker
edited December 2021 in Devices using Wi-Fi®
I’ve followed the instructions. My phone sees the camper but the pairing fails.


  • Markthechauffeur
    Markthechauffeur Registered Users Posts: 3
    New Seeker
    Have you been into connections/bluetooth tethering then pair
  • ValM
    ValM Registered Users Posts: 2
    New Seeker
    Thank you all. I managed to get them to pair! Now my camper says my wifi is out of range, it’s 6 feet away! I just love tech😜
  • YamFazMan
    YamFazMan Posts: 21,137
    edited February 2021
    Welcome to the Site....
    Wi-Fi out of range errors...
    Are usually caused by the Wi-Fi Channel in use on your Router, being swamped by nearby Routers using the same channel....
    If your Router is 'say' using 2.4 GHz Channel 11 and other nearby Routers are also using 2.4 GHz Channel 11, then the 2.4 GHz Wi-Fi Channel 11 can/will get overloaded....

    Try unplugging your Router wait 30 seconds restart your Router....

    Also.... Try a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead) or have the device plugged into the power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM