My new TomTom camper won’t pair with my iPhone. Any suggestions? — TomTom Community

My new TomTom camper won’t pair with my iPhone. Any suggestions?

I’ve followed the instructions. My phone sees the camper but the pairing fails.

Answers

  • MarkthechauffeurMarkthechauffeur Posts: 3 [New Seeker]
    Have you been into connections/bluetooth tethering then pair
  • ValMValM Posts: 2 [New Seeker]
    Thank you all. I managed to get them to pair! Now my camper says my wifi is out of range, it’s 6 feet away! I just love tech😜
  • YamFazManYamFazMan Posts: 18,972
    Superusers
    edited February 16
    Hi
    @Jimmymerlin
    Welcome to the Site....
    Wi-Fi out of range errors...
    Are usually caused by the Wi-Fi Channel in use on your Router, being swamped by nearby Routers using the same channel....
    If your Router is 'say' using 2.4 GHz Channel 11 and other nearby Routers are also using 2.4 GHz Channel 11, then the 2.4 GHz Wi-Fi Channel 11 can/will get overloaded....

    Try unplugging your Router wait 30 seconds restart your Router....
    ____________________________

    Also.... Try a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead) or have the device plugged into the power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM
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