No maps on VIA 1535 — TomTom Community

MyDrive Connect

No maps on VIA 1535

AnnoyedMacAnnoyedMac Posts: 2 [New Seeker]
edited February 16 in MyDrive Connect
I have bought a new VIA 1535 from a retail shop but it has no maps on it. Is this normal?
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Best Answers

  • VikramKVikramK Posts: 11,443 Moderator
    Accepted Answer
    Hi @AnnoyedMac
    Welcome to the community! I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • AnnoyedMacAnnoyedMac Posts: 2 [New Seeker]
    Accepted Answer
    I appreciate the quick response, and updating in the background. I have now been able to download the maps for Australia and New Zealand, and two "local" voices. All good.

Answers

  • VikramKVikramK Posts: 11,443 Moderator
    Accepted Answer
    Hi @AnnoyedMac
    Welcome to the community! I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • AnnoyedMacAnnoyedMac Posts: 2 [New Seeker]
    Accepted Answer
    I appreciate the quick response, and updating in the background. I have now been able to download the maps for Australia and New Zealand, and two "local" voices. All good.
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